Penelitian ini bertujuan untuk menganalisis pengaruh dimensi Consumption, Contribution, dan Creation dalam teori COBRA terhadap Keputusan Pembelian pengguna TikTok wanita. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan Partial Least Squares-Structural Equation Modeling (PLS-SEM) menggunakan aplikasi SmartPLS versi 4. Data diperoleh melalui kuesioner daring yang dibagikan kepada 100 responden wanita pengguna TikTok yang pernah melakukan pembelian melalui platform tersebut. Hasil penelitian menunjukkan bahwa dari ketiga dimensi COBRA, hanya Creation yang berpengaruh positif dan signifikan terhadap Keputusan Pembelian (koefisien = 0,386; t-statistic = 4,666; p-value = 0,000), sedangkan Consumption dan Contribution tidak berpengaruh signifikan. Nilai R-square sebesar 0,191 mengindikasikan bahwa model mampu menjelaskan 19,1% variasi Keputusan Pembelian. Nilai f-square menunjukkan bahwa Creation memiliki efek sedang (0,182), sementara Consumption (0,012) dan Contribution (0,002) memiliki efek sangat kecil. Temuan ini menegaskan bahwa keterlibatan aktif pengguna dalam pembuatan konten terkait produk di TikTok memiliki peranan penting dalam mendorong keputusan pembelian. Oleh karena itu, pelaku bisnis disarankan untuk mengembangkan strategi pemasaran yang memfasilitasi dan mendorong partisipasi konsumen dalam pembuatan konten kreatif di platform TikTok.
FullTugas Akhir
[1] * Alya et al., “Analisis Pengaruh Influencer Terhadap Keputusan Pembelian Skincare dan Make Up di Kalangan GenZ,” Jurnal Mahasiswa Kreatif, vol. 2, no. 3, pp. 19–30, 2024, doi: 10.59581/jmk-widyakarya.v2i1.3101.
[2] Alifia Wardani, Efraim Chio Putra Brahmana, Fatin Athirah, and Flora Yulia Putri, “Pengaruh Tiktok terhadap Perilaku Konsumen dalam Pembelian Produk Kecantikan dan Skincare ‘Somethinc’ Secara Online,” Jurnal Ilmiah Dan Karya Mahasiswa, vol. 3, no. 2, pp. 01–12, Mar. 2025, doi: 10.54066/jikma.v3i2.3153.
[3] F. N. Annisa and N. Apriyana, “Pengaruh Fitur TikTok Affiliate terhadap Pembelian Impulsif pada Produk Fast Fashion,” Jurnal Bisnis Mahasiswa, vol. 5, no. 2, pp. 578–587, Mar. 2025, doi: 10.60036/jbm.598.
[4] M. L. Cheung, G. D. Pires, P. J. Rosenberger, and M. J. De Oliveira, “Driving COBRAs: the power of social media marketing,” Marketing Intelligence and Planning, vol. 39, no. 3, pp. 361–376, Apr. 2021, doi: 10.1108/MIP-11-2019-0583.
[5] B. Schivinski, D. G. Muntinga, H. M. Pontes, and P. Lukasik, “Influencing COBRAs: the effects of brand equity on the consumer’s propensity to engage with brand-related content on social media,” Journal of Strategic Marketing, vol. 29, no. 1, pp. 1–23, 2021, doi: 10.1080/0965254X.2019.1572641.
[6] Leon G. Schiffman and Joe Wisenblit, GLOBAL EDITION Consumer Behavior TWELFTH EDITION. Pearson Education Limited, 2019.
[7] R. Irwansyah, PERILAKU KONSUMEN. Bandung: Widina Media Utama, 2021.
[8] P. Produk, P. Hammer, D. Jakarta, P. Nugroho, C. Dewi Wulandari, and D. Maharani3, “Pengaruh Media Sosial dan E-Commerce Terhadap Keputusan Pembelian Produk Pakaian Hammer di Jakarta,” vol. 4, no. 2, pp. 5806–5814, 2025, doi: 10.31004/riggs.v4i2.1508.
[9] A. Asyari and M. Mirannisa, “Pengaruh Media Sosial TikTok terhadap Minat Belajar di MA Miftahul Ishlah Tembelok,” ISLAMIKA, vol. 4, no. 3, pp. 421–432, Jul. 2022, doi: 10.36088/islamika.v4i3.1977.
[10] B. Omar and W. Dequan, “Watch, share or create: The influence of personality traits and user motivation on TikTok mobile video usage,” International Journal of Interactive Mobile Technologies, vol. 14, no. 4, pp. 121–137, 2020, doi: 10.3991/IJIM.V14I04.12429.
[11] M. N. Ardiansah, A. Azizah, and A. Sadida, “Social Commerce Success Impact on Business Performance Insight From TikTok Shop Phenomena in Indonesia,” Accounting Analysis Journal, vol. 13, no. 1, pp. 25–33, Jul. 2024, doi: 10.15294/aaj.v13i1.2778.
[12] K. Simanjuntak and R. Puspita Sari, “Analisis Sistem S-Commerce pada Tiktok Shop untuk Meningkatkan Daya Saing Menggunakan Metode SWOT,” vol. 16, no. 1, p. 2023, 2023.
[13] Y. D. Nugraha, R. M. T. Permana, . A., and D. Hadiarti, “Impulsive Purchase Behaviour of Muslim Women on TikTok Shop: Findings from West Java,” KnE Social Sciences, Oct. 2023, doi: 10.18502/kss.v8i18.14291.
[14] M. K. Putri and R. Dermawan, “Influence of Content Marketing and Influencer Marketing on the Purchase Intention of Somethinc Products on TikTok Gen Z Users in Surabaya,” Indonesian Journal of Business Analytics, vol. 3, no. 5, pp. 1663–1672, Oct. 2023, doi: 10.55927/ijba.v3i5.5437.
[15] J. F. Hair, G. Tomas, M. Hult, C. M. Ringle, and M. Sarstedt, A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2022. [Online]. Available: https://www.researchgate.net/publication/354331182
[16] G. Dash and J. Paul, “CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting,” Technol Forecast Soc Change, vol. 173, Dec. 2021, doi: 10.1016/j.techfore.2021.121092.
[17] A. Wardhana, CONSUMER BEHAVIOR IN THE DIGITAL ERA 4.0-EDISI INDONESIA PENERBIT CV. EUREKA MEDIA AKSARA. EUREKA MEDIA AKSARA, 2024.
[18] E. S. Putri and R. Thohiri, “Pengaruh Pemanfaatan Media Sosial Terhadap Strategi Pemasaran Dan Penjualan Produk UMKM,” 2025, doi: 10.37817/IKRAITH-EKONOMIKA.
[19] H. Azad Moghddam, H. Ahmadi, and M. Barari, “Decoding online brand-related activities: unveiling motivations, experiences, and personality factors in social commerce,” Electronic Commerce Research, 2025, doi: 10.1007/s10660-024-09946-y.
[20] T. C. T. Dinh and Y. Lee, “COBRAs and virality: viral campaign values on consumer behaviour,” Humanit Soc Sci Commun, vol. 11, no. 1, Dec. 2024, doi: 10.1057/s41599-024-02819-7.
[21] L. Nastisin, P. Korba, and O. Pisar, “Consumer’s Online Brand-Related Activities on the Social Network Instagram: An Analytical View of the Motivation for These Activities,” Marketing and Management of Innovations, vol. 13, no. 4, pp. 164–172, 2022, doi: 10.21272/mmi.2022.4-15.
[22] L. Nastisin, K. Kmec, and S. Kral, “Consumer’s Online Brand-Related Activities in Instagram and their Impact on Word-of-Mouth,” Marketing and Management of Innovations, vol. 14, no. 2, pp. 44–50, 2023, doi: 10.21272/mmi.2023.2-05.
[23] S. Castro-González, B. Bande, and P. Fernández-Ferrín, “‘I love your brand! I engage with you, and I do online brand-related activities (COBRAs)’: the role of brand value,” European Journal of Management and Business Economics, vol. 34, no. 3, pp. 359–383, Jun. 2025, doi: 10.1108/EJMBE-10-2023-0331.
[24] K. Mizukoshi, “Exploring the effects of trust and perceived values on consumer brand-related activities (COBRAs): a study of LINE and Facebook users in Japan,” Journal of Marketing Analytics, 2025, doi: 10.1057/s41270-025-00405-7.
[25] A. Pourkabirian, M. Habibian, and A. Pourkabirian, “Brand Attitude in Social Networks: The Role of eWoM,” 2023.
[26] S. Hafni Sahir, Metodologi Penelitian. PENERBIT KBM INDONESIA, 2021. [Online]. Available: www.penerbitbukumurah.com
[27] A. Hardani MSi, J. Ustiawaty, and D. Juliana Sukmana, Buku Metode Penelitian Kualitatif & Kuantitatif. Pustaka Ilmu, 2020. [Online]. Available: https://www.researchgate.net/publication/340021548
[28] T. Mahfud and H. Winnarko, “Analisis Penerimaan Teknologi Zoom dalam Pembelajaran Online Mahasiswa Selama Covid-19: Pendekatan Technology Acceptance Model (TAM),” JSHP : Jurnal Sosial Humaniora dan Pendidikan, vol. 7, no. 1, pp. 1–17, Jan. 2023, doi: 10.32487/jshp.v7i1.1620.