Analisis Pengkuran Kualitas Website Cakrawalamedia.co.id Dengan Mwnggunakan Metode Webqual 4.0

Abstraksi

The development of Information Technology has triggered the emergence of many online media. The cakrawalamedia.co.id website is an online media portal that utilizes these updates. Cakrawalamedia.co.id presents the focus of news around West Java especially the City of Tasikmalaya. The problem related to this research is whether the quality of cakrawalamedia.co.id website influences the readers' satisfaction. This study focuses on user satisfaction with the webqual method which consists of 3 variables, namely usability, information quality and interaction quality. The data used are primary data, namely by distributing questionnaires using a Likert scale with 22 questions to 133 respondents. Data obtained and processed using multiple linear regression analysis techniques using SPSS 16 software. Based on webqual variables, the results of the analysis state the quality of usability, information quality and interaction quality affect user satisfaction

Kata Kunci: Cakrawalamedia.co.id, Webqual 4.0, SPSS, Website Qualit

URI
http://jurnal.kaputama.ac.id/index.php/JTIK/article/view/237

Bidang ilmu
Data Mining

References

[1] Ambardi, Kuskridho. (2017). Kualitas Jurnalisme Publik Di Media Online: Kasus Indonesia. Cetakan Pe. ed. Olivia Lewi Pramesti. Yogyakarta: Gadjah Mada University Pers. [2] Andriyansyah, Ferly. 2018. “Analisa Kepuasan Pengguna Terhadap Kualitas Aplikasi Ticket Monitoring Pt. Infrastruktur Telekomunikasi Dengan Metode Webqual.” [3] Anggito, Albi, and Johan S.Pd Setiawan. 2018. Metodologi Penelitian Kuantitatif. Cetakan Pe. ed. Ella Lestari Deffi. Sukabumi: Tim CV Jejak. [4] Hariwijaya, M. 2017. Metodologi Dan Teknik Penulisan Skripsi, Tesis & Disertasi: Elmatera. Cetakan Pe. ed. Elmatera. Jakarta: Elmatera. [5] Heryansyah, Tedy. (2017, May 26). “Konsep Metode Ilmiah.” Diambil dari : https://blog.ruangguru.com/konsepmetode-ilmiah-pengertian-danlangkah-langkah. [6] Lind, Marchal & Wathen. 2014. “Metode Peramalan Permintaan Jasa Penerjemahan Bahasa Asing Dengan Algorithma Linear Regression, Menggunakan Rapidminer. Studi Kasus: Azzam Translator Bekasi.” [7] Romeltea. (2012, June 3). “Pengertian Dan Karakteristik Media Online.” Diambil dari : https://romeltea.com/media-onlinepengertian-dan-karakteristik/. [8] Sastika, Widya. 2016. “Analisis Pengaruh Kualitas Website (Webqual) Terhadap Keputusan Pembelia Pada Website E-Commerce Traveloka.” ISSN: 2089: 653.